Instructional Designer

USG Chicago, IL

About the Job

USG is an industry-leading manufacturer of building products and innovative solutions. For more than 115 years, Chicago-based USG has developed award-winning wall, ceiling, flooring, sheathing and roofing products that enable customers to build the outstanding spaces where people live, work and play. With almost 7,000 employees across North America and operations around the world, we are steadfastly committed to our core values: safety, innovation, quality, integrity, service, diversity and efficiency.
We’re big enough that our professionals have the resources to make a difference, yet small enough that you’re not just a number. You’ll work on key initiatives and build strong relationships across the company that will position USG for growth into the future.
USG offers work-life balance, specialist and general/managerial career paths, promotion from within, exceptional benefits, and incredible long-term career opportunities for the right finance professionals. Each year, we have hundreds of employees who celebrate milestone anniversaries with us –  find out how you can join our team and build your career with USG:
You can also visit to learn more about what’s happening at USG.
USG is seeking a talented Instructional Designer to join our learning and development team.  This is the right opportunity for the candidate who has deep expertise in adult learning and development, with passion for the employee experience, for helping people learn and grow, and for defining the learning journey for our sales team.  Core responsibilities include building training objectives and program; facilitating SME involvement and content; and providing recommendations on delivery methods.
  • Work closely with managers and subject matter experts analyze business needs, design and produce learning experiences, and define performance objectives
  • Consult to others across the organization, helping them identify the root problem and the best options for learning solutions
  • Develop a range of learning experiences, including: Instructor-led training (ILT) design, interactive e-learning modules, videos, job aides, facilitator guides and resource materials
  • Develop training evaluation tools that evaluate behavioral and business impact
  • Collaborate with internal experts to help translate their knowledge into an effective learning experience
  • Ensure and drive standardization across all projects, content, and our learning management system
  • Build strong relationships with stakeholders to set and manage expectations, create project plans, and regularly communicate project updates and status
  • Ability to facilitate classroom or virtual training
  • Train instructors on how to effectively use technology when delivering material
Knowledge, Skills, and Abilities
  • Knowledge of learning format options and tradeoffs
  • Experience with e-learning development tools
  • Ability to translate technical content into effective learning solutions
  • Proficiency with Cornerstone On Demand preferred
  • Experience working with sales teams preferred
  • Experience facilitating classroom training
  • Ability to communicate ideas simply and clearly to others across the organization
  • High attention to detail
  • Self-driven to collaborate and seek feedback while staying on goal
  • Ability to work independently when appropriate
  • Excellent project management and organization skills
  • Strong relationship management skills
Physical Demands and Other Requirements
  • Open to occasional travel
Education and Related Experience
  • Bachelor’s degree in learning design or a related discipline
  • Three-plus years of instructional design experience designing highly interactive learning solutions, preferably for a sales environment