About the Job
Storyville Coffee Company is a privately owned, Seattle-based specialty coffee company with a mission to end human trafficking. Storyville has been shipping exquisitely roasted fresh coffee all around the US since 2006. Our four Seattle shops demonstrate our passion for beauty and excellence. Storyville donates to reputable, effective organizations who have a vision and a plan, but lack the funds, to put an end to the worst problem in the world.
Storyville Coffee Company is a specialty coffee roaster obsessed with crafting the perfect cup of coffee. If you have a passion for customer service and hospitality, strive for the ideal and can bring a proactive and positive attitude to our team, apply here.
The essence of this position requires a person who is obsessed with procedures and maintaining high-quality standards, loves working on a team, enjoys being active, and dreams of crema and banded hearts.
The PROFESSIONAL BARISTA understands that they are in the hospitality industry, and are the crafter of culinary art and engaging and elevating the human experience. They understand the value of professionalism, proactivity, and hustle, all for the benefit of the customer.
As a PROFESSIONAL BARISTA, you will need to be organized and enjoy hard work. You will have to be able to prioritize job responsibilities and hold to a very structured and specific coffee and espresso program.
We offer competitive full-time hourly pay with shared tip-pool included ($14.50/hr to $16.50/hr), determined by skill assessments. Full-time employees are also offered a benefits package that includes healthcare options (medical, dental, vision) and paid time off. Opportunities to advance abound for those interested in a full-time career in the coffee or service industry
Please respond with a cover letter describing why this job appeals to you and a description of how you are qualified for the position, and an up-to-date resume that is job specific.
ESSENTIAL DUTIES & RESPONSIBILITIES
Welcome and connect with each individual guest & customer.
Constant attention to the door and the line.
Strive to exceed expectations of customers.
Provide exceptional customer service and customer engagement.
Ensure quality and consistency never wavers by adhering to strict guidelines and requirements for espresso dosing, distributing, shot times, volumes, milk stretching and latte art.
Follow precise steps and procedures for drink construction.
Meet Company standards of culinary excellence in coffee and food service.
Demonstrate a dedication and passion in making excellent drinks and latte art.
Work as a team to ensure seamless, high quality, memorable customer experiences and contribute to store profitability through increased sales and return customers.
Proactive, attentive and professional demeanor.
Maintain a positive and professional appearance and attitude at all times.
Follow and adhere to all Company policies and standards.
Follow and adhere to all health, safety and sanitation guidelines.
Follow Company standards for merchandising, stocking, rotating, and storing of products
Full-time and open availability
High school diploma or equivalent preferred.
Must have a passion for serving, caring and learning.
Minimum 2 years of barista or bartender experience.
Excellent verbal communication and presentation skills.
Ability to count in and out a cash drawer.
Passion and enthusiasm to clean and to be clean.
Ability to maintain a clean and neat work environment at all times.
Must maintain a clean and professional appearance.
Food and beverage or hospitality service experience, including table service, is strongly preferred.
Ability to successfully uphold quality and consistency in all items prepared and delivered.
Ability to work flexible schedule to accommodate business levels.
Proven ability to deliver outstanding customer service.
Ability to multi-task and maintain organization in a fast-paced, changing environment.
Detail oriented and positive attitude a must.
WA State Food Worker Card.
Ability to stand for prolonged periods of time or the entire shift.
Ability to lift a minimum of 30 pounds.
Operate and use all equipment necessary.
Process information/merchandise through POS system.
Handle food and hot beverages.
Ability to freely access all areas of the store.
Standing, walking, talking and hearing.
Full-time hourly pay.
Paid Time Off.
Competitive benefits package.
A totally unique and customer-focused work environment.
An opportunity to join a dynamic company.